Orleans Parish judges and the clerk of court released statements confirming that computer access to mortgage and conveyance records in Orleans Parish Civil District Court "have been unavailable for several days," delaying all real estate closings until the problem is fixed.
Civil Clerk Dale Atkins released a statement saying that the "original real estate records HAVE NOT BEEN LOST." Orleans contracts with i365 to backup its system.
The judges' statement said that a hard drive malfunction during repairs caused the data to be unavailable online. "It was at that time that the Court determined that there was a problem with the backup system," the judges' statement read.
The judges and Atkins acknowledged the inconvenience caused by the hardware problems. Atkins added that this "[presents] us with the opportunity to focus on the future and the integration of the Court's and the Clerk's data systems."
Civil court records were not affected by the glitch.