Software provider sued for selling defective program to medical group

By Kyle Barnett | Aug 20, 2013

GRETNA – A Jefferson Parish medical group is suing a health records company they claim sold them a defective program.

Crescent Surgical Group LLC filed suit against Allscripts Healthcare LLC in the 24th Judicial District Court on June 18.

Crescent Surgical Group claims that in 2009 Allscripts Healthcare began selling a software program named “MyWay” that maintained health records as well as Medicare and Medicaid payments for doctors. The plaintiffs allege that they require to participate in some form of medical technology program that would track health records beginning in 2012. Crescent Surgical Group asserts that on Feb. 20, 2012 they borrowed $49,851 to lease the “MyWay” software.

The plaintiff claims that after they trained their staff on the program they learned that the program did not meet Medicare program requirements. Upon learning of the problem Allscripts, is alleged to have told Crescent Surgical Group that they would upgrade them to a new model in March 2013. According to the suit, when they received the new program it was difficult to use and their practice could not properly function with the software.

The defendant is accused of not complying with breach of contract, misrepresentation, fraud, breach of warranties, unfair trade practices and economic and actual damages.

An unspecified amount in damages is sought for all payments, lost wages, loss of incentive payments and attorney’s fees.

Crescent Surgical Group LLC is represented by Ryan A. Higgins of Gaudry, Ranson, Higgins & Gremillion LLC.

The case has been assigned to Division I Judge Nancy A. Miller.

Case no. 728-072.

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