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AG’s office offers tips for avoiding Super Bowl ticket scams

LOUISIANA RECORD

Friday, February 7, 2025

AG’s office offers tips for avoiding Super Bowl ticket scams

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With Super Bowl LIX on Sunday at Caesars Superdome in New Orleans, Louisiana Attorney General Liz Murrill’s office is providing tips for consumers to avoid ticket scams before the big game.

Murrill’s office says the Super Bowl unfortunately attracts con artists who prey on unsuspecting fans with fake ticket scams.

“Excitement is growing ahead of the big game in New Orleans on Sunday,” Murrill said. “But if you’re looking to be in that number and buy tickets to the Super Bowl LIX, you’ve got to do your homework first.


Murrill | File photo

“Sadly, many con artists will be working overtime this week to prey on innocent people looking to attend the game. Only buy tickets from reputable sources and always pay with a credit card. If you feel like you’ve been a victim, you can contact local law enforcement and my Consumer Protection Hotline at 1-800-351-4889.”

Here are some other tips to avoid ticket scams from Murrill’s office and the NFL:

Purchase tickets only from reputable sources.

Verify the identity of the seller.

  • Ticket scammers use compromised and fake accounts to evade detection.
  • For example, it may look like a friend on social media is selling tickets; however, a scammer may have hacked their account.
* There will be no paper of PDF tickets available or accepted at the Superdome

* Fans also may find tickets available on resale on the NFL Ticket Exchange by Ticketmaster, as well as on other ticket resale companies’ websites.

  • The NFL Ticket Exchange by Ticketmaster is the Official Resale Marketplace of the NFL, where fans can buy and resell verified authentic Super Bowl tickets. Tickets will remain available on resale on the NFL Ticket Exchange up to 60 minutes after kickoff.
  • Other ticket resale companies include companies within the NFL Ticket Network, such as SeatGeek and SI Tickets by Sports Illustrated through which fully verified resale tickets can also be purchased, and other resale companies like StubHub, etc.
Currently, authentic ticket packages with experiences, suite access and other hospitality offerings, are available for purchase to fans thru On Location, which can be accessed at https://onlocationexp.com/nfl/super-bowl-tickets 

Before you make the purchase, check the URL of the website.

  • Make sure it starts with “https” - the “s” indicates that it's a more secure connection.
Be cautious of those who are offering tickets at significantly reduced prices.

Be skeptical of offers that are too good to be true.

Always pay with a credit card.

  • Generally, this will give you the ability to dispute the charge if something goes wrong. Be wary of sellers who request payment methods that are difficult to trace or recover, such as cash, gift cards, and wire transfers.
Consumers who believe they have been defrauded are asked to immediately contact the company they used to make the payment and report the details to local law enforcement and the FBI’s Internet Crime Complaint Center (IC3) at www.IC3.gov.

For more information, consumers are asked to call Attorney General Murrill’s Consumer Protection Hotline at 1-800-351-4889 or file a Consumer Dispute at AGLizMurrill.com/Consumer/Disputes.

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