A Louisiana resident has taken legal action against a major automobile manufacturer, alleging significant defects in a recently purchased vehicle. Christina Alford filed a complaint against General Motors, LLC in the United States District Court for the Eastern District of Louisiana on March 17, 2025. The lawsuit claims that the company sold her a defective Chevrolet Equinox and failed to honor warranties.
According to the complaint, Alford purchased a new 2025 Chevrolet Equinox from Waughn Chevrolet Buick on November 8, 2024, for $51,120. She asserts that shortly after purchase, the vehicle exhibited multiple defects such as persistent check engine lights and starting issues. Despite numerous attempts to have these issues resolved by General Motors and its authorized dealers, Alford claims that the problems were not fixed. "The defects experienced by Plaintiff with the Subject Vehicle substantially impaired its use, value and safety," states the complaint.
Alford's legal action is grounded in several allegations including breach of express and implied warranties under both state law and federal statutes like the Magnuson-Moss Warranty Act. The plaintiff argues that General Motors breached their obligations by failing to repair or replace her vehicle despite being notified of its defects. She accuses them of selling her a product with hidden defects which she believes should have been disclosed at the time of sale.
The plaintiff seeks various forms of relief from the court. Primarily, she is asking for rescission of the sales contract under Louisiana Civil Code Art. 2545 due to redhibitory defects—hidden flaws that would have prevented her from purchasing had they been known beforehand. Additionally, Alford requests compensation for all related expenses including finance charges, insurance premiums, repair costs as well as damages for loss of use and mental anguish. She also demands civil penalties or punitive damages alongside attorney fees.
Representing Christina Alford is attorney Richard C. Dalton who has filed this case identified as Case No: 2:25-cv-00521 before an unspecified judge in New Orleans Division’s federal court system.