Emily Thayer, a resident of Louisiana, has filed a lawsuit against General Motors, LLC, alleging significant defects in a vehicle she purchased. The complaint was filed on March 18, 2025, in the United States District Court for the Eastern District of Louisiana. Thayer accuses General Motors of failing to repair persistent issues with her 2024 Cadillac CT4 SD, which she claims has been plagued by defects since its purchase.
The legal battle centers around allegations that General Motors breached both express and implied warranties under the Magnuson-Moss Warranty Act and Louisiana's redhibition laws. According to the complaint, Thayer bought the Cadillac from Courtesy Chevrolet Cadillac on November 8, 2024, for $37,394. Shortly after the purchase, she experienced multiple malfunctions including issues with the door latch system that left windows inoperable and doors unable to open properly. Despite numerous attempts to have these issues repaired by authorized dealers over a span of more than 70 days in total shop time, the problems persisted.
Thayer asserts that these defects significantly impair the vehicle's use and value and accuses General Motors of knowingly selling a defective product. She cites violations of Louisiana Civil Code Article 2545 regarding redhibitory defects—defects so severe they would have deterred a reasonable buyer had they been known at the time of sale. Furthermore, Thayer claims that General Motors failed to honor their warranty obligations by not rectifying these issues despite being given ample opportunity.
In her suit, Thayer seeks rescission of the sales contract along with reimbursement for various costs associated with purchasing and attempting to repair the vehicle. This includes finance charges, insurance premiums, out-of-pocket expenses related to repairs and towing charges, as well as damages for loss of use and mental anguish. Additionally, she requests civil penalties or punitive damages due to what she describes as misconduct by General Motors.
Represented by attorney Benjamin Z. Wise from Jackson, Mississippi, Thayer is also pursuing recovery of legal fees incurred throughout this process. The case is presided over by an unnamed judge under Case ID 2:25-cv-00529.