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LOUISIANA RECORD

Friday, March 29, 2024

Cox Communications and ADT sued over alarm system failure

GRETNA – A Jefferson Parish woman is suing a local cable provider and her security alarm company for allegedly being responsible for the deactivation of her alarm system before a robbery at her home.

Keisha L. Riley filed suit against Cox Communications Louisiana, LLC, ADT Security Services, Inc. and A.K.K. Tyco Integrated Security, LLC in the 24th Judicial District Court on Sept. 6. Riley claims that her security service was disconnected by a Cox Communication employee in the process of having cable installed at her home. The plaintiff alleges that ADT, her security provider, did not respond quickly enough to return her security service and that in the meantime her home was burglarized.

The defendant Cox is accused of disconnecting the plaintiff's alarm service leaving her home in a vulnerable state by denying her the use of her home protection services.

The defendant ADT is accused of not restoring her alarm service in a timely manner which left the home open to the subsequent theft.

An unspecified amount in damages is sought for mental anguish, emotional distress, violation of personal space, economic loss, physical damage and loss of personal effects.

Riley is represented by New Orleans-based attorney P. Clayton Belancio.

The case has been assigned to Division J Judge Stephen J. Windhorst.

Case no. 718-693.

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