In a legal battle that underscores the challenges consumers face with defective products, Brandy Groome has filed a lawsuit against FCA US LLC, commonly known as Chrysler, in the United States District Court for the Eastern District of Louisiana on December 3, 2024. The complaint alleges significant defects in a vehicle purchased from Chrysler, leading to demands for rescission of the sales contract and compensation for damages.
Brandy Groome, a resident of Louisiana, is suing FCA US LLC over a 2023 Jeep Grand Wagoneer she purchased on July 20, 2024. According to the complaint, the vehicle exhibited numerous defects soon after purchase, including transmission issues, engine overheating, and computer malfunctions. These defects allegedly impaired the vehicle's use and safety significantly. Groome contends that despite multiple attempts to have these issues resolved by Chrysler and its authorized dealers, the problems persist. The plaintiff claims that Chrysler failed to honor both implied and express warranties associated with the vehicle purchase.
The lawsuit cites violations under several legal frameworks. One major claim is under Louisiana Civil Code Article 2545 concerning redhibition—a legal doctrine allowing buyers to void sales if they discover hidden defects in purchased goods. Groome argues that Chrysler knowingly sold her a defective vehicle without disclosing its faults. Additionally, she invokes the Magnuson-Moss Warranty Act, which governs consumer product warranties at the federal level. The plaintiff asserts that Chrysler breached both written and implied warranties by not providing a defect-free product or adequately repairing it post-sale.
Groome seeks several forms of relief from the court: rescission of the sale (cancellation of the purchase), return of her purchase price ($75,250), reimbursement for all related expenses including finance charges and insurance premiums, as well as compensation for non-pecuniary damages such as mental anguish. She also requests coverage for attorney fees incurred during this legal process.
Representing Brandy Groome is attorney Richard C. Dalton from Scott, Louisiana. The case is being heard under Case ID 2:24-cv-02796 in front of judges from the Eastern District of Louisiana.